BookASpace
More admin guides
For: Owner, Admin5 min

How do I bulk import members?

Upload a spreadsheet of your whole membership and invite everyone at once.

  1. Step 1: Open the menu (☰), select Members, then Import CSV.

    Open the menu (☰), select Members, then Import CSV.
  2. Step 2: The CSV format box shows the columns and an example to copy.

    The CSV format box shows the columns and an example to copy.
  3. Step 3: Choose your file under Upload CSV file, or paste the text under …or paste CSV, then select Parse.

    Choose your file under Upload CSV file, or paste the text under …or paste CSV, then select Parse.
  4. Step 4: Check the preview. It shows how many rows are valid and invalid, and why a row is invalid, for example Invalid email address. Fix the CSV and parse again if needed.

    Check the preview. It shows how many rows are valid and invalid, and why a row is invalid, for example Invalid email address. Fix the CSV and parse again if needed.
  5. Step 5: Select the Import button, which shows how many valid rows will be imported. Only valid rows are sent.

  6. Step 6: When it finishes, the table shows a result for each row, and a Summary counting each result.

    When it finishes, the table shows a result for each row, and a Summary counting each result.
  7. Step 7: Rows that did not go through are marked in red, with the reason. Select Retry N failed to send just those rows again (people already imported are not sent again), or Download failed rows (CSV) to fix them in a spreadsheet.

What happens next

  • Each row ends as Invited (new person, email sent), Added or Reactivated (existing account or removed member), Already a member, Rate limited, Error or Invalid.
  • Anyone Invited receives the invitation email and sets their password: How do I accept my invite?. Until they do, they show as Pending invite on the Members list, and the link expires after 24 hours — use Resend invite on their row if it does.

If something goes wrong

Some rows say Rate limited.
The email service limits how many invitations can be sent in a short time. Wait a few minutes, then select Retry N failed under the results.
Everything is invalid.
Check the first line is a header row with email spelled exactly, and that columns are separated by commas.
I want some people to be admins.
Put admin in their role column. Only owners can import owner.