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For: Owner, Admin2 min

How do I change a role or remove a member?

Edit a member’s details and role, fix their email address, or remove them.

  1. Step 1: Open the menu (☰) and select Members. Use the search box to find someone by name, email or phone.

    Open the menu (☰) and select Members. Use the search box to find someone by name, email or phone.

  2. Step 2: Select Edit on their row. Change their First name, Last name, Phone or Role, then select Save.

    Select Edit on their row. Change their First name, Last name, Phone or Role, then select Save.

  3. Step 3: Owners can manage everything, including ownership transfer. Admins can manage spaces, members and bookings. Members can book.

  4. Step 4: If someone can no longer use their old email address, use Change email address in the same window. It takes effect immediately without confirmation; tick the option to send a password reset to the new address.

  5. Step 5: To remove someone, select Remove and confirm. They lose access, but their past bookings are kept.

    To remove someone, select Remove and confirm. They lose access, but their past bookings are kept.

What happens next

  • Removed people are hidden from the list. Tick Show removed to see them.
  • To bring someone back, invite the same email address again: How do I invite a member?.

If something goes wrong

I cannot give someone the Owner role.
Only the current owner can. To hand the club over completely, see How do I hand the club to a new owner?.

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